Information we process
Account identity and contact details, consultation and callback information, payment references, scheduling records, professional advocate information, verification material, support requests, documents and security/audit information may be processed to operate Advonexa.
Why it is used
Information is used to authenticate users, coordinate consultations, process and reconcile payments, communicate service updates, review advocate information, prevent abuse, provide support and maintain records.
Sharing
Information is shared only as needed for the requested service, such as with the selected/assigned advocate and configured payment or email providers. Private documents are not intended for public publication.
Security
Advonexa uses access controls, server-side authorization, masked bank displays and restricted document endpoints. No online system can promise absolute security.
Retention and requests
Records should be retained only for legitimate operational, legal, accounting and security needs. A production policy must state the final retention schedule and contact process for applicable data requests.
India data-protection framework
This draft is designed to be updated alongside applicable Indian data-protection requirements and their phased commencement. Qualified counsel should review the production policy and notices before launch.